UnionDive Privacy Policy

Modification date: 03/25/2025

This Privacy Policy ("this Policy") is intended to explain to you what you should know when using the UnionDive APP (hereinafter referred to as ‘products’ or ‘services’):

I. How we collect, store and use your personal information

II. How do we use cookies and similar technologies

III. Permission application and application scenarios

IV. How we transfer, provide, and publicly disclose your personal information

V. How do we protect your personal information

VI. Your Rights

VII. How do we handle personal information of minors

VIII. How your personal information is transferred globally

IX. How to update this Policy

X. EU Data Subject Rights

XI. Our contact information

Shenzhen Lianqian Network Technology Co., Ltd. (hereinafter referred to as ‘we’, ‘company’, ‘company’) is well aware of the importance of personal information to you (hereinafter referred to as "user"). We will take appropriate security protection measures according to the requirements of laws and regulations, and try our best to keep your personal information safe and controllable. In view of this, we formulate the ‘UnionDive Privacy Policy’ (hereinafter referred to as the ‘Policy’ or the ‘Privacy Policy’) and remind you that when you use the UnionDive Client and related Services, you agree to us collecting, storing, using, disclosing, and protecting your personal information in accordance with this Privacy Policy published on the UnionDive Client and the official website. We hope to clearly introduce to you how we handle your personal information through this Privacy Policy, and we recommend that you read this Policy in its entirety to help you better protect your privacy. According to the requirements of relevant laws and regulations, if network products and services have the function of collecting user information, providers shall expressly indicate to their users and obtain their consent. We hereby clearly inform you through this Policy of the purpose, method, and scope of collecting and using users' personal information, the channels for inquiring and correcting information, and the consequences of refusing to provide information. Before using the UnionDive and related services, please be sure to carefully read and thoroughly understand this Policy, and use it after confirming your full understanding and consent. If you do not agree to any content of this Policy, you should immediately stop using UnionDive client and related services. When you use the UnionDive client and related services, you have agreed to our lawful collection, use and protection of your personal information in accordance with this Privacy Policy. If you have any questions, comments, or suggestions about the contents of this Policy, you may contact us through our published contact details. This Privacy Policy applies to all the services we provide, which means the Policy applies when you visit our official website or log in to our client to use the services provided. It should be noted that this privacy Policy does not apply to services provided to you by other third parties. For example, when the third parties on the UnionDive client and official website rely on us to provide services to you (such as third-party payment channels), your personal information provided to third parties does not apply to this Privacy Policy, unless clearly stipulated by law. We do not assume any responsibility for any third party's use of the information provided by you. We will strictly abide by laws and regulations, and properly collect, process, or use your personal information based on legal, reasonable, honest and necessary statutory principles.

I. How we collect, store, and use your personal information

1. Register, log in and use the UnionDive account

When you use this product and service, we recommend that you register a UnionDive account to fully use all the functions of this product and service; for this, you need to provide a mobile phone number (for real-name authentication) and create a password, nickname.

2. For real-name authentication

When you use Posting or other functions or services requiring real-name authentication, you are required to provide real identity information (such as real name and ID number) to complete real-name authentication in order to meet the compliance requirements of laws and regulations. The above information is sensitive personal information, and we will keep it strictly confidential and will not use the above information for other purposes. At the same time, you may refuse to provide the above information, which will prevent you from using specific functions that require real name authentication but will not affect your continued use of other functions or services.

3. To provide you with network security and operational security guarantees

To ensure the security of your account, network, operation and system, and to prevent phishing website fraud and trojans, when you use this product, we may collect your device information at a certain frequency as required to ensure the security of the device, information including the unchangeable device ID (a string of characters encoded by the device manufacturer to identify the device; for Android, such as IMEI, AndroidID, OAID, IMSI, ICCID, GAID,clipboard information and MEID; and for iOS, such as IDFV and IDFA, ‘Device ID Information’ in this Policy shall be the same as this definition), and the hardware serial number as well as MAC address.

Please understand that when you switch the UnionDive App to run in the background, the information collection behavior generated by your previous use of related functions may not be stopped immediately due to some device models and system reasons, so that will result in a brief background information collection.In addition, in order to obtain promotion sources, app reference installation, channel statistics, application statistics and other reasons, we will also obtain the clipboard information of the application.

4. To provide you with other related product functions and services

In order to realize the following product functions and services, we may need to collect corresponding personal information from you. If you refuse to provide it, you will not be able to use the specific services:

1) Customer service. When you file a complaint, consult or appeal to UnionDive, we may need you to provide your personal information such as your name, mobile phone number, email address and other valid contact information for the convenience of contacting you or helping you solve the problem. If you refuse to provide the above information, we may not be able to timely feedback the relevant processing results to you.

2) Maintain product safety and troubleshoot malfunction in time. In order to maintain the normal operation of our services, ensure your account security, troubleshoot product faults, improve and optimize our services, we will collect your EXIF data, IMEI, device model information, login IP address, and operation log information. This type of information is information that must be collected to provide services. After collection, it will be de-identified and will not be used to identify any specific user.

3) Ensure account security. When you change the password, verify the security, or appeal, and the operation behavior is abnormal, we may require you to provide valid identity information to ensure the security of the above operations

4) Show users the dynamic moments of other users under same city or nearby. To enable users to view the updates posted by other users in the same city, we need to obtain the IP address, longitude and latitude information of users so that users can view the updates of users in the same city when opening the application.

5) For Functions of sharing and invoking third-party payment, etc.

If you share the content of UnionDive to the third-party platform, we will read your application list informationto determine whether the third-party platform exists and achieve the purpose of sharing; If you use the payment function of UnionDive, we will also read your application list information to determine whether the third-party payment application exists to complete the payment function.

5. We may obtain your personal information indirectly from third parties

1) When you log in to UnionDive using a third-party account (Weibo, WeChat, Facebook or Apple ID), you may authorize UnionDive to read and obtain the public information (including nickname and profile picture) registered, published or recorded by you on the third-party platform, subject to the requirements of relevant laws and regulations.

2) We requires your authorization to obtain the above information from third parties in order to remember your login identity as a UnionDive user and provide you with better quality products and/or services. We will only collect and use your personal information within the scope of your authorization.

6. Our use of your personal information based on other special circumstances

1) If you believe that your relevant rights have been violated, you can file a complaint or report via our published contact information in accordance with our infringement complaint process. During this process, we will require you to provide valid personal identification information to verify the authenticity of complaints and reports. At the same time, if you apply to remove the abnormal status of your account, we may also require you to provide valid identity information for verification. This personal sensitive information will be kept confidential and will not be shared with any third party.

2) Please understand that the functions and services we provide to you are constantly updated and developed. If we want to use your personal information for other purposes not specified in this Policy, change the purpose of use, increase or decrease the collection of your personal information, we will inform you in a reasonable way (such as page prompts, interactive process, website announcements, etc.).

II. How do we use cookies and similar technologies

1．Cookie

In order to make your visit easier, when you visit our official website or use related services, we may identify you through small data files. This is to save you the steps of repeatedly entering registration information, or to help you judge the security of your account. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated application (collectively, ‘Cookies’).

Please understand that some of our services are only available with ‘cookies’. If your browser or browser add-on service allows, you may modify your acceptance of cookies or reject our cookies, but such action may affect your safe access to our official website and use of our related services under certain circumstances.

Web pages often contain some electronic images (called ‘single pixel GIF file’ or ‘network beacon’), using the network beacon can help the website to calculate the browsing users or access some cookies, we will collect your browsing activity information through the network beacon. For example, the address of the page you visit, the address of the referenced page you visited previously, the time you stay on the page, your browsing environment, and the display settings.

2. Web beacons and pixel tags

In addition to cookies, we use other similar technologies such as website beacons and pixel tags on our website. For example, an email we send you may contain an address link to our website content. If you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve the customer service experience. A website beacon is usually a transparent image embedded in a website or email. With the help of the pixel tags in the E-mail, we can tell if the E-mail has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time.

III. Permission application and application scenarios

This section is the introduction to permissions, and we will apply to you for the necessary permissions when you use a specific product function. If you do not agree to enable the permissions, please click ‘Do not allow’, or if you want to withdraw the authorization, you can close your authorized permissions in the setting. Denial or withdrawal of this permission request will only affect your use of specific features of the product. Here we offer you a list of the types of permissions that the product may collect and for what purpose.

IV. How we transfer, provide and publicly disclose your personal information

1. Sharing

We will not share your personal information with any company, organization or individual, except in the following cases:

1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

2) Sharing under statutory conditions: We may share your personal information externally in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, and the mandatory requirements of government authorities or judicial authorities.

3) To the extent required or permitted by law, it is necessary to provide your personal information to a third party to protect the interests, property or safety of UnionDive, its users or the public from damage

4) Sharing with our affiliates: Most of the products/services we provide for you cannot be completed alone, so your personal information may be shared with affiliates of our company (Shenzhen Lianqian Network Technology Co., Ltd.), we will only share necessary personal information for the purpose of providing you with the functions and services of this product and are subject to the purposes stated in this Policy. If the Affiliate wants to change the purpose of processing personal information, it will ask for your consent again.

2. Access SDK List

1) Umeng SDK

2) WeChat Open Platform SDK

3) Weibo API SDK

4）Facebook SDK

5) Umeng Push

6) Huawei Push SDK

7）OPPO Push SDK

8）VIVO Push SDK

9）Meizu Push SDK

10）Xiaomi Push SDK

11) Alipay

12) WeChat payment

13) Tencent bugly

14）OpenInstall

15）NetEase Yunxin SDK

3. Entrusted processing

For the entrusted processing of personal information, we will agree with the trustee on the purpose, time limit, processing method, type of personal information, protection measures, rights and obligations of both parties, etc., and supervise the personal information processing activities of the trustee.

4. Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

1) We will transfer your personal information to other parties with your explicit consent

2) In the case of merger, acquisition, or bankruptcy liquidation, such as the transfer of personal information, we will require the new company, organizationor other subjects that your personal information to continue to accept theUnionDive Privacy Policy. If the collection, treatment and intended purpose of personal information agreed in this Policy have changed, we will require them to ask for your permission of authorization

5. Public disclosure

We will only collect or publicly disclose your personal information under the following circumstances:

1) After obtaining your separate consent

2) We may disclose your personal information as required by laws and regulations, judicial authorities or administrative authorities

6. Circumstances of processing personal information without authorization according to law

According to relevant laws and regulations, we may process your personal information without your consent under the following situations:

1. Necessary for the conclusion and performance of a contract to which you are a party

2. Necessary for the performance of statutory duties or obligations

3. To respond to public health emergencies, or emergency to protect your life and health and property safety necessary

4. Process personal information reasonably when conducting news reporting, public opinion supervision and other acts in the public interest

5. Process personal information disclosed by individuals themselves or otherwise already legally disclosed within a reasonable range in accordance with relevant laws and regulations

6. Other circumstances stipulated by laws and administrative regulations

V. How do we protect your personal information

1. We have adopted industry-standard security measures to protect your personal information and prevent unauthorized access, public disclosure, use, modification, damage, or loss of the data. All reasonable and feasible measures will be taken by us to protect your personal information. For example, the exchange of data between your browser and the Service is protected by SSL encryption; we provide HTTPS secure access to the supporting Web services provided by the product; We will use encryption to ensure the confidentiality of the data; we will prevent data from malicious attack by using trusted protection mechanism; we will deploy an access control mechanism to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.

2. Retention period: We will only retain your personal information for as long as it is necessary to achieve the purpose stated in this Policy, unless there are mandatory retention requirements by laws and regulations, such as the ‘Ecommerce Law of the People's Republic of China’, which requires that the information of goods and services and transaction be kept for no less than three years from the transaction completion date; For example, the ‘Network Security Law’ requires that relevant online logs be kept for at least six months in accordance with regulations. We determine the storage period of personal information mainly by referring to the following criteria and taking the higher one as the criterion: the necessary retention period for completing the services related to you; To respond to your possible enquiries or complaints; Ensure the safety and quality of the services we provide to you; Whether you agree to a longer retention period; Are there any other special agreements or laws and regulations regarding the retention period. For personal information beyond the deadline, we will immediately delete or anonymize.

3. The Internet is not an entirely secure environment, and since email, instant messaging, and communication with other users are not encrypted, we strongly recommend that you do not send personal information in this way. Please use a complex password to help us keep your account secure.

4. The Internet environment is not 100% secure and we will do our best to ensure or guarantee the security of any information you send us.

5. When personal information security incident unfortunately happens, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you, etc. We will timely inform you of the relevant information of the event by email, letter, telephone, push notification and other means. If it is difficult to inform individual information subjects one by one, we will take a reasonable and effective way to make announcements. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

VI. Your Rights

In accordance with relevant Chinese laws, regulations, and standards, we guarantee you to exercise the following rights with respect to your personal information:

1. Access, delete and correct your personal information

1) Personal information access and correction - you can edit your personal information, nickname, gender, avatar, region, birthday, and so on in your account through [Mine] – [Clink the arrow at the upper-right corner] – [Edit profile].

3）3) Post content sharing and deletion - you can enter [My Posts] in [Mine] - [Posts], and delete the posts you posted at any time through [●●●] in the upper right corner.

4) Turn off message notification - you can turn off the message push notification in [Mine] - [Settings] - [Notification Settings]

5) Account information access and correction - you can access or change your bound mobile phone number, change password, login record, third-party account binding and other information through [Mine] - [Settings] - [Account and Security].

6) Under the following circumstances, you may request us to delete your personal information:

1. The purpose of processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of processing
2. We stop providing the products or services, or the retention period has expired
3. You withdraw your consent
4. We process personal information in violation of laws, administrative regulations or agreements
5. Other circumstances stipulated by laws and administrative regulations

Once the above deletion request is responded to, we will also notify the subject who has obtained your personal information from UnionDive as far as possible and ask them to delete the relevant information in a timely manner, unless otherwise stipulated by laws and regulations or if such subject is independently authorized by you. After you delete information from our service, we may not immediately delete the corresponding information from the backup system, we will delete the information when the backup update or implement anonymous processing.

2. Withdraw your authorization

If you wish to withdraw your consent to our collection, use and disclosure of your other personal information or wish us to correct, update or delete your personal information, you may do so through the withdrawal paths provided in different versions or operating systems, or through the Contact us to contact us. We will process your request within a reasonable time after receiving your email or registered mail and stop collecting, using and disclosing your personal information.

However, please understand and agree that when you withdraw some authorization, the relevant product functions will become unavailable, and we will not be able to provide you with the specific functions and/or services corresponding to the withdrawal of consent or authorization, and your decision to withdraw authorization will not affect the personal information processing previously carried out based on your authorization.

3. Cancel account

Logout of UnionDive account: You can do this in [Mine] - [Settings] - [Account and Security] - [Logout] - [Confirm logout]. If you choose to deregister UnionDiveaccount, the deregistration is irreversible. After the account is deregistered, you cannot log in to or retrieve it. All information (including but not limited to your personal information, number of followers, published works, comments, likes, trading information, etc.) of the account will be deleted. Your friends will not be able to contact you through the account. Please be cautious.

Upon your successful deregistration, we will stop providing you with products or services and delete or anonymize your personal information in accordance with the requirements of applicable laws.

4. Response to your claims

For security purposes, you may need to provide a written request or otherwise prove your identity when you claim the above rights. We will process your request after verifying your identity. Normally, a reply will be given within 15 days. For your reasonable request, we do not charge fees in principle, but for repeated, beyond the reasonable limit of the request, we will charge a certain fee as appropriate. We may refuse requests that are not directly related to your identity, that are unwarranted duplicates, that require excessive technical measures (for example, the development of new systems or fundamental changes to existing practices), that pose a risk to the legal rights of others, or that are impractical.

Under the following circumstances, according to the requirements of laws and regulations, we will not be able to respond to your request:

1) Those related to national security and national defence security.

2) Those related to public safety, public health and major public interests.

3）3) Those related to the investigation, prosecution, trial and enforcement of judgments of crimes.

4) There is sufficient evidence that the subject of personal information has subjective malice or abuse of rights.

5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations.

6) Trade secrets.

VII.How do we handle personal information of minors

1) Minors under 14 years of age (" minors "within the meaning of this Policy, specifically minors under 14 years of age) should not create their own personal information subject accounts without the consent of their parents or guardians. Ifyou are under the age of 14, please read this Policy with your guardian before using our products and/or services, and ensure that you have obtained the express consent of your guardian before using our services.

2) In cases where personal information of minors is collected by our products or services with the consent of the guardian, we will only process such information as is permitted by law and regulations, with the express consent of the guardian, or as is necessary to protect the minor.

3) If your guardian does not approve your use of our services in accordance with this Policy or provide us with personal information, please immediately terminate your use of our services and notify us in a time.

4) If you are a parent or guardian and have any questions regarding the use of our products/services by juveniles under your guardianship or the user’s information provided to us by minors, please contact us in a timely manner.

5) If we find that personal information of minors has been collected without the consent of the guardian, we will try to delete such information as soon as possible.

VIII. How your personal information is transferred globally

In principle, personal information collected and generated by our global operations will be stored in China. As we provide our products or services through our worldwide resources and servers, this means that, with your authorized consent, your personal information may be transferred to a jurisdiction outside the country/region in which you use the products or services. Such jurisdictions may have different or even non-existent data protection laws. In such cases, we will ensure that your personal information is adequately protected. For example, we will follow the relevant national laws and regulations for assessment, certification, and obtain your individual consent. Or implement security measures such as data de-identification before cross-border data transfers.

IX. EU Data Subject Rights

If you are resident within the EU, you will have certain rights with us under the General Data Protection Regulation (GDPR). As a data subject, you have the following rights under the GDPR:

1. Access right

You have the right to know whether we have processed personal data relating to you, and if so, you have the right to access the personal data we hold about you and information about how we use and with whom we share that data.

We may charge management fee if you request multiple copies of personal data held by us about you.

We may not provide you with certain personal data if the provision of such data would interfere with the rights of others (for example, providing personal data held by us about you would reveal information about others) or if another exemption applies.

2. Right to correct

You have the right to have your personal data corrected or completed if it is incorrect or incomplete. We will promptly correct the data.

3. Right to delete

You may request us to delete the personal data we hold about you under the following circumstances:

1) You believe that it is no longer necessary for us to hold your personal data.

2) We process your personal data held by us with your consent, and you wish to withdraw your consent, and we have no other reason to process personal data

3) We are processing the personal data we hold about you according to our legitimate rights and interests. Please provide us with the details of your argument so that we can assess whether there is an overriding interest for us to retain this personal data.

4) You hope that we will no longer use the personal data held about you to send you information about the event.

5) You recon that we are illegally processing the personal data held about you.

Please also note that you can exercise your right to restrict our processing of personal data, but we will consider your request in the following circumstances.

Please state the reasons for your request in as much detail as possible to help us determine whether you have a valid basis for the removal. However, if we have a valid basis under the law (for example, to uphold legal rights or freedom of expression), then we can retain your personal data, but we will inform you if this happens. Please note that after deleting your personal data, we may no longer be able to provide you with the same level of service because we no longer know your preferences.

If you request us to delete your publicly available personal data and you have a reason for doing so, we will take reasonable steps to attempt to tell other persons who display or provide links to your personal data to do the same.

4. The right to restrict processing

Under certain circumstances, you have the right to request us to stop processing your personal data held by us for purposes other than storage. Please note, however, that in the event that we stop processing personal data, we can use it again if there is a valid basis for us to do so (for example, to uphold legal rights or to protect others).

Under the following circumstances, you may ask us to stop processing data and only use the personal data we hold about you for storage:

1) You believe that the personal data is not accurate during the period when we verify whether the personal data is accurate.

2) We wish to delete the personal data as the processing is unlawful, but you would like us to keep the personal data but only store it.

3) We want to delete personal data because it is no longer needed, but you request to store the data for the establishment, exercise and defence of legal rights.

4) You have objected to our processing of the personal data we hold about you based on legitimate interests and want us to stop processing the personal data, however it is in our overriding interest to retain this personal data.

5. The right to data portability

You have the right to receive a portion of the personal data we collect from you in a structured, commonly used and machine-readable format, and you have the right to request us to transmit such personal data to the other party.

If you would like us to transfer personal data to another party, please ensure that you provide details to that party and note that we can only do this if it is technically possible. Once a third party receives personal data, we are not responsible for the security of that data or its processing. If providing certain personal data would interfere with the rights of others (for example, providing personal data held by us about you would reveal information about others), we may not provide such personal data to you.

6. The right to object

You have the right to object at any time to the processing of your data in accordance with your consent or in the legitimate interests of us or our affiliates. After that, we will no longer process your personal data unless there are compelling valid reasons that take precedence over your interests, rights and freedoms, or the processing of data is necessary for the establishment, exercise or defence of a legitimate claim.

Please note that we need proof of identity and address before responding to your request to exercise your rights. We must respond to your request to exercise your rights without undue delay and within one month at the latest (although this period may be extended by two months in some cases).

If you would like to complain about the way we handle your personal data, please contact us and we will do our best to process your request as soon as possible. This does not affect your right to initiate a claim against the data protection Authority or to follow the dispute process.

X. How to update this Policy

Our UnionDive Privacy Policy may be subject to timely change based on business adjustments, laws, regulations or Policy changes. Without your consent, we will not reduce your rights under this Privacy Policy. After this Policy is updated, we will issue the updated version and remind you of the updated content by private letter, notice, announcement or other appropriate means before the updated terms take effect, so that you can keep abreast of the latest version of this Policy.

If the type of change in this Policy involves a change in the processing purpose, processing method and type of personal information processed, our company will obtain your consent again.

If you do not agree to the revised UnionDive Privacy Policy, you have the right and should stop using our products and/or services immediately. If you have any doubts about the update of this Policy, please contact us in time through the contact information published in this Policy.

XI. Our contact information

Our company is [Shenzhen Lianqian Network Technology Co., Ltd.] established in the territory of the People's Republic of China. The registered address is: Room 2026, South China Development Center, No. 1 South China Avenue, Hehua Community, Pinghu Street, Longgang District, Shenzhen.

If you have any questions, comments, suggestions or complaints about this Policy, please email us: service@uniondive.com.cn